Sometimes, residents don’t respond to their renewal notices—not because they’re planning to leave, but because life gets busy. Emails get buried, letters go unread, and suddenly, their lease expiration sneaks up on them. That’s why in-person, unexpected touchpoints can make all the difference.
Read MoreA Renewal Concierge Service can transform the lease renewal process from a transactional experience to a high-touch, personalized interaction that residents value. Here's how to build one.
Read MoreSpring is in the air which means it’s the perfect time to give our renewals a little seasonal update.
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