Sometimes, residents don’t respond to their renewal notices—not because they’re planning to leave, but because life gets busy. Emails get buried, letters go unread, and suddenly, their lease expiration sneaks up on them. That’s why in-person, unexpected touchpoints can make all the difference.
Read MoreBy creating this memorable first impression, you’re not just welcoming new residents—you’re planting the seeds for a positive resident experience and future renewal.
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